COVID 19 Hospital Bed Request

Last Updated on 4th June 2021, 11:00am

10 Steps that can help you get a General / HDU BED in Bangalore Hospitals for COVID19 Treatment

Note : The following steps have been prepared in public interest and good faith by Emergency Response Team (ERT) Bangalore & . Our intention is to empower common man to help themselves. If after following all the 10 steps, still you are not able to find a bed, we request you to please keep up your efforts.

Step 1 : Make a Team. You cannot handle alone
Getting a Hospital Bed is a Team Effort. Make a small whatsapp group of doers.

Step 2 : Keep SRF ID, BU Number & Aadhar Card Ready
Visit the below link to know more about SRF ID, BU number and also how to generate the BU number using Registered mobile number.
What is SRF id and BU Number?

Step 3 : Check Latest Status on Beds Availability under BBMP Quota

Step 4 : For Beds Available under Private Quota
From the link in Step 3, make your list of hospitals to reach out. Get their contact nos via google. There are many hospitals which are not empaneled under SAST and are hence not listed here. These hospitals do not have govt quota. They have only private quota beds.

Step 5 : Make a list of all hospitals to reach out
Please don’t be choosy. Don’t look for nearby only. Be open for any hospital.

Step 6 : Assign Hospitals to each team member.
Each team member should be assigned 2-3 Hospitals. Team member should keep checking the beds availability page (step 3) every 15 mins. He must also call the hospitals assigned to him every 30 mins. Discharges keep happening 24/7 and beds are released. For private quota beds, keen follow up with the hospital will help.

Step 7 : Take Fast Action 1 – Call Arogya Mitra
While monitoring the Beds Availability Page (step3), the moment you see BEDS are available in a hospital, call the Arogya Mitra (AM) of that Hospital. Every Hospital mentioned in the link (Step3) has Arogya Mitra. The Arogya Mitra will then tell you if these BEDS are available or not in real time. Remember beds are being blocked in seconds. Hospital wise list of Arogya Mitras –

Step 8 : Take Fast Action 2- Call BBMP War Room
If the Arogya Mitra confirms – Yes, BEDS are available under BBMP / SAST quota in that hospital, immediately call the BBMP War Room (Contact Nos. given in Step 10) to block the bed. You will be connected to the War Room Call Centre agent, request him/her to block the bed in that hospital. Please ask the call centre agent to which mobile number will they send the confirmation.

Step 9 : Which BBMP war room to call ?
BBMP has 8 war rooms for 8 BBMP zones for bed blocking. So after Step 2, first find out under which BBMP zone does patient’s address (as per aadhar) comes by visiting

First Call 1912 to log your request. Then Call the respective war room and request for the Bed.

BBMP Zonal War Room Contact Nos.

Yelahanka Zone
9480685964 / 08028560696 / 8088128247
Nodal Officer – Dr. Rashmi 9632819836

Mahadevpura Zone08023010101 , 08023010102
Nodal Officer – Dr. Pragyan 9502322032

Bommanahalli Zone8884666670
Nodal Officer – Dr. Kumaraswamy 7349552658

RR Nagar Zone08028601050 / 08028600954 / 6363249284
Nodal Officer – Dr. Murali 9482224474

South Zone8431816718 / 08022975750
Nodal Officer – Dr. Rehan 9535586578

East Zone7411038024 / 08025355100
Nodal Officer – Dr. Akash 9886959900

West Zone08068248454
Nodal Officer – Dr. Yogesh 9448550159

Dasarahalli Zone08028394909 / 08029590057 / 08029635904 / 08029635906 / 7204869809 / 9739272048 / 7204462429
Nodal Officer – 7204869787

Step 10 : Get confirmation of Bed Booked by War Room & Reach Hospital within 4 hours.
Once the BBMP war room blocks a bed, it will call the mobile number linked to the patient as per the SRF ID/ BU Number. This number is the same number given by the patient at the time of COVID Test. Please make sure that you reach the hospital within 4 hours. Many patients get beds allocated but they don’t follow up to check with BBMP war room and reach hospitals late (after 4 hrs). In such cases, the bed gets unblocked and given to other patients. So please take action in time.

Note :
100% Beds in Government Hospitals treating COVID 19 and 50% Beds in all Private Hospitals of Bangalore treating COVID 19 which are empaneled with Suvarna Arogya Suraksha Trust (SAST) are open for admission under the BBMP Quota.

Team &
Emergency Response Team (ERT), Bangalore

Update 4th June 2021:

Want beds under government quota? Physical triaging must

Launch of Physical Triaged Covid Patients Hospital Bed Block Platform on CHBMS

Bengaluru city is seeing a gradual decrease in number of fresh Covid 19 cases. The last 4 days, fresh cases are consistently less than 5000 in number.
Till recently almost all triage of covid patients to decide suitability for home isolation, CCC admission and Hospitalisation was exercised telephonically through zonal control rooms or BBMP’s Central War Room. However now physical triage is slowly being adopted as a pre requisite for allotment of Hospital / CCC bed. By making, Physical Triaging as the primary source of patient evaluation over the tele triaging, more rational and optimal allocation of critical care hospital beds could be made.
In accordance, BBMP’s Covid Hospital Bed Management System (CHBMS) has now been upgraded and a detailed Physical Triage Module has been developed and integrated. Physical triage module can now be used at 16 Physical Triage Centres (PTCs) across the 8 zones of the city. These PTCs are fully functional to triage all walk-in patients to be evaluated clinically and accordingly allocate beds thereafter.These PTCs are also equipped with ambulances, which can be used to shift the patients to hospitals. The ambulances can also double up as Mobile Triage Units (MTUs) for doorstep triage of patients, who are unable to visit the PTCs, due to their medical condition.

Each PTC would have 2 doctors and 2 paramedics in each shift, with computer and internet facilities. All PTCs are attached to at least one CCC with oxygen beds. In addition, 26 hospitals are mapped across the zones for beds to be blocked exclusively from the PTCs.

The portal was used on a trial basis at 8 PTCs over the past 3 days to check the functionality. It has been working well and triage centres were able to physically triage 936 patients, of whom 678 were referred for home isolation, 186 were sent to CCCs and 72 were allocated HDU/ICU beds at various hospitals.
BBMP plans to move towards mandatory physical triaging as a pre-requisite for all patients seeking Hospital admissions. An optimal number of physical triage centres will be activated across all assembly constituencies in the low to medium case regime and this would be quickly ramped up in case of any increase in cases.

List of Physical Triage Centers

Note : After try all the above steps, if you still find it difficult to get a BED, please fill the below form. Our volunteers will try their best to guide, assist and help you to get a bed. All services are FREE. This is a service to humanity by Emergency Response Team (ERT), Bangalore

16 thoughts on “COVID 19 Hospital Bed Request”
  • N Shashidhara Reply
    June 3, 2021 at 9:02 am

    Good initiative, this kind of support comforts the Carona patients and their family members that there is some one to help at the time of anxiety. Very importantly the people are not afraid of Carona but the struggle which their family members have to undergo puts them depressed. The good working practices which was evolved over the past 15 months should be shared with similar like minded group for future use. All the best.

  • Revathi Gopalakrishna Reply
    May 7, 2021 at 5:50 pm

    I only hope with this initiative , every patient in need of bed gets one and patients and their family will not have any more anxiety and stress attacks . hope this good works goes smooth .

  • Kishan P V Reply
    May 3, 2021 at 11:00 pm

    Got this link from a friend who used the steps and got an icu bed for needy patient within 1 /2 day.

    Great initiative, thanks. May god bless you and your team

  • Tanoj Reply
    May 1, 2021 at 11:13 pm

    Excellent compilation…very well done!! This is need of the hour.

  • Arun VFC Reply
    May 1, 2021 at 9:14 am

    Please hyperlink

    Great Job Guyss!

  • Som Shekar Reply
    April 30, 2021 at 3:01 pm

    Great work during this pandemic. God bless all.

  • Arunkumar Jayadevaiah Reply
    April 30, 2021 at 11:15 am

    Excellent work , congrats to covid warriors in this difficult pandemic times.

  • Vishwas Reply
    April 23, 2021 at 3:31 pm

    Great initiative guys …. very clear information and steps… I am Covid +ve but hopefully will not need a bed .. keeping my fingers crossed…

  • Fayaz MD Reply
    April 19, 2021 at 12:16 pm

    Great initiative keep up the good work and timely updation is must

  • Ravindranath R Reply
    April 18, 2021 at 8:09 pm

    Excellent work keep it up

    • K R Chandran Reply
      April 20, 2021 at 10:30 pm

      Looks good and if it works without hassles it will be fantastic.

  • Ravindranath R Reply
    April 18, 2021 at 8:09 pm

    Excellent work. I appreciate

  • Prethish J Joseph Reply
    April 15, 2021 at 7:17 pm

    Do the citizens can avail free Government treatment in Private Hospital now in 2021. Please clarify..

    • admin Reply
      April 22, 2021 at 10:13 pm

      Yes. If they get a bed under the bbmp quota.

  • Shri mohan Verma Reply
    April 15, 2021 at 5:15 pm

    What is SRF I’d and BU number?

    • admin Reply
      April 22, 2021 at 10:14 pm

      SRF ID is given to every person who takes up RAT Test or RTPCR Test. The SRF ID comes to the registered mobile no. of the person after sample is collected and is also printed on the Test Report.

      BU number is a unique number generated by BBMP. Its generated only for patients who test positive. The Govt / private lab must upload the details of the test in ICMR portal and only then BU number is generated. Generally BU number comes as an SMS.

      However, if you donot get BU number by SMS, click on this link to get your BU number – Get BU Number

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